this is the response I got from the buyer, upon giving me a neutral rating. Another reason to hate mankind.
“The DVD arrived. It is a subtitled film which was not mentioned in the description of the film. It would have been helpful and more accurate had you listed this as a DVD-of-the-Month Club for New, Award-Winning Independent & Foreign Films as well. This is somewhat of a disappointment. Perhaps the style of this filmmaker is hand-held cameras which give the flavor of homemade movies. Obviously not a major company release and not a genre I would consciously choose. However I will watch the DVD again, for content this time.”